PowerClaim Article as Submitted to Claims Magazine

Complete Claims Management Solutions

In 1996, Hawkins Research, Inc. began developing solutions for the insurance, construction, and finance industries. The first two programs offered were PowerClaim XML and PowerClaim PV. This year PowerClaim Net Services, a total claims management system, was introduced as the newest member of the Hawkins Research family of solutions.

PowerClaim PV is an insurance-to-value solution that is used by adjusters, appraisers, agents, and underwriting departments to establish the replacement cost of residential, commercial, and farm buildings in the United States. After entering the building specifications, PowerClaim PV calculates the property’s value using current construction data provided by Craftsman Book Company. The data is then compiled into a detailed report that can be printed, emailed, or saved as a PDF file. PowerClaim PV is available as a stand-alone solution, but is also available as a completely integrated version of PowerClaim XML.

PowerClaim XML is a full-featured estimating software solution for adjusters and contractors. It allows you to quickly complete estimates as well as create photo sheets, diagrams, captioned reports and more. Users have the ability to organize claims, make activity log entries and invoices, as well as create a variety of standard and customized reports. These reports can be printed, emailed, or saved as a PDF file. The pricing databases can be customized to fit the needs of consumers. And with the integrated version of PowerClaim PV, adjusters have the ability to submit an itemized insurance-to-value report along with his or her damage report.

PowerClaim Net Services is a web-based claims management solution that will provide executive management reports, data storage and mining. It allows managers to keep track of what adjusters are paying for items, create deviation reports, and assign and track claim assignments throughout the company. Carriers will also have the ability to generate customized cost databases based on pricing from company adjusters. By using the pricing overlay feature, pricing deviations that occur in the field can be more accurately reported and help protect carriers from systematic underpayment charges by consumer protection groups.

Helping carriers improve their loss ratios is the reason PowerClaim Net Services was created. It is important that managers know what is and is not being measured in a specific management report for successful interpretations. Report specifics can be modified from one report to the next until it is found which types of management reports are meeting company needs. To create management reports, adjusters and direct contractors simply upload their claim files in progress. Once the claim is closed, the carrier will have the ability to view the adjuster and contractor files.

The data from PowerClaim XML to PowerClaim Net Services is synchronized and is available immediately for management reporting. We can provide daily, weekly, or monthly reports of management data. Some reports can be scheduled monthly, and others, such as storm pricing deviations, can be scheduled daily. If deviations are consistent among adjusters, changes to the current storm pricing overlay can be completed as needed.

Because of the rising use of technology, HRI offers a variety of free training and technical support options. All current and prospective clients have access to free customer support, technical support, email support, over the phone training, real-time online training, and a comprehensive help manual. These support options are beneficial PowerClaim solutions that will help customers save time and money.

It is a vigorous race to keep up with changing technology. But because of the constantly evolving nature of PowerClaim, customers can expect to do much better than just stay in the race. The PowerClaim family of solutions will help adjusters, contractors, and carriers lead the way to the future of insurance.

For more information about any of the PowerClaim solutions, please contact:

Donna Williams
Sales Manager
Hawkins Research, Inc.
PowerClaim
(800)736-1246
support@powerclaim.com