PowerClaim® Customer Newsletter
April 2006

 

PowerClaim is on the Move with Tablet PC!

The Tablet PC is an innovative solution for consumers looking for the ultimate in versatility. It combines the power of a personal computer and handwriting technology to increase mobility, which is essential in today’s fast-paced world.

PowerClaim XML and PV work seamlessly with Tablet PC technology. Customers who choose to work with a Tablet PC will find that PowerClaim installation, authorization, and claim creation is the same on a Tablet as on any other personal computer. .

For more information regarding the use of PowerClaim on a Tablet PC, call Hawkins Research at 1-800-736-1246.

Tip of the Month: Changing Databases

When working in the line items screen, you may need to change the price database. For example: If you cannot find a price in the 2006 Insurance Repair database, you could try the pricing of an item in a different database, such as the 2006 New Residential Construction database.

To change the database:

  1. From the line items screen, look to the bottom right-hand corner of the screen.
  2. At the end of the yellow bar you will find the field labeled “Cost Database”.
  3. Click the drop down arrow to change your selection.


NOTE: The prices of any line items created before you switched databases will NOT change.

 
Training Videos

There are almost two hours of training videos available for download on the PowerClaim website that cover a variety of subjects regarding the use of the program. Whether you are a new PowerClaim customer trying to learn the basics, or a long-time customer just needing a little refresher, these videos can be very helpful.

View Training Videos

 
Customer Testimonials

Over the years, customers have made a lot of positive comments about the software. In fact, a few customers have submitted formal statements regarding their experiences, and HRI has posted these comments on the PowerClaim website. If you would like to submit a customer testimonial, you can call HRI Customer Support to request a testimonial form. For more information, click here.

 

Meet our staff:
Candice Jackson

Hawkins Research Inc. has undergone tremendous growth over the past few years. In November of 2004, Candice Jackson was hired as the Business Administrator to ensure the internal organization necessary to handle this growth. As a graduate of the Business Administration program at Murray State University, this position was the professional opportunity that she had always wanted. Since starting with HRI, Candice has helped develop a cohesive management team and facilitated effective communication among all departments. She operates on the strong belief that a business can be successful without compromising ethical standards, and that “values are an important aspect of both a personal and professional life.” Because of this philosophy and her excellent leadership skills, Candice will help successfully lead HRI into the future.

Microsoft Live Meeting

Join members of the PowerClaim support staff for free online training! Sessions are held every Tuesday at 10:30am CST and Thursdays at 2:00pm CST.

Sign me up!

PowerClaim Release 16a

The newest official PowerClaim XML release is now available. Don't forget to update! If you do not have access to high speed internet, a free update CD can be mailed to you by making a request to support@powerclaim.com. Or with high speed internet, you can download the update here.

Telephone: (800)736-1246
Visit us on the Web at: http://www.powerclaim.com