PowerClaim® Customer Newsletter
July 2007


PowerClaim XML 17 Available for Download!

PowerClaim XML 17 is now available for download. As always, please check with your supervisor or management team before downloading and installing any upgrade.
This July is an especially exciting time for us at HRI, and I wanted to take this edition of the monthly newsletter to express our thanks to you for your support over the years. It was July of 1996 that we made the decision to create a property estimating software solution. On the 18th of this July we released PowerClaim XML Release 17 complete with the integrated PowerClaim Net Services client, which makes connecting to web-based PowerClaim Net Services seamless.

As with everything we have ever developed at HRI for the claims handling industry, PowerClaim Net Services (NS) was developed because many of our users requested the solution. This momentous undertaking was initially started three years ago, and we have been actively demonstrating early releases of PowerClaim Net Services to carriers and adjusters for over a year. The feedback received is reflected in the complete claims handling solution that we offer today.

You have been reading about PowerClaim Net Services for a while now, and in the June newsletter you read how we are providing the complete PowerClaim Net Services solution free to our current PowerClaim XML subscribers until October 1, 2007. Is PowerClaim Net Services of interest to you today? The answer is a definite YES.

PowerClaim Net Services along with PowerClaim XML now enables us for the first time to offer a complete claims handling solution on the order of that offered by MSB and Xactware. NS is similar to their ComCentral and Xactnet solutions in that it offers claims assignment, claims storage/backup, and claims analytics.

Now we will be able to provide a more comprehensive database as we track price change trends in the industry. By capturing zip code and line item information, database upgrades and updates will be better than ever.

By using NS for an extended period of time at no charge, you can prove to yourself what it can do to enhance your claims handling abilities. By providing your feedback, it will enable us to make future improvements to NS and better develop a marketing strategy as we reach out to new carrier and adjusting accounts with our complete solution.

To set up a free NS trial through September 30, 2007, call Kyser Lough at ext. 423, William Morris at ext. 418 or dial ext. 3 for Sales. The trial will allow you complete access to NS, and you can upload historical claims as well as work on new claims.

You can also view the PowerClaim Net Services training video or download the Net Services manual.

Again thank you for your support,

Gale Hawkins
CEO and Director of Marketing

 
 
Employee Spotlight: Gale Hawkins
Gale Hawkins founded Hawkins Research, Inc. in 1991 and serves as CEO and Director of Marketing.

He holds an O.D. degree from Southern College of Optometry (1986) and a B.A. from Hardin-Simmons University (1980) of Abilene, TX. Earlier Gale completed course work in Basic and Advanced Electronics (Navy), Machinist and Computer Programming schools.

As founder, Gale has done everything from running the company to answering support calls. His knowledge of the industry and customers, especially from the early days of HRI, has proven invaluable over the years.

"Gale is a genuine person who leads with honesty and utmost integrity," said Greg Brotzge, long-time developer at HRI. "He serves everyone to the best of his ability and is an encouragement in the way he pushes forward despite speed bumps or roadblocks."

Gale's time outside of work consists of spending time with his wife and 9-year-old twins.

 
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