PowerClaim® Customer Newsletter
May 2007

PowerClaim XML Release 17 is in the final stages of beta release. In new release of 17 Beta 8, almost all features are now fully functional and ready for you to use! These features include, but are not limited to:

  • The ability to create multiple invoices and payments for a claim
  • Importing PDF files
  • Denoting advance payments
  • Deductibles by percentage
  • Trade-based depreciation
  • Optional labor, material and equipment seperation on reports

The only feature left to add into PowerClaim XML is compatability with our existing claims managment system, PowerClaim Net Services. Our developers are hard at work putting the final touches on the Net Services add-in. Once enabled, it will allow you to send and receive claims to and from the web from within PowerClaim XML.

Net Services is a comprehensive web-based claims assignment and tracking solution for only a small per claim fee with no upfront costs. Unlimited user access allows IA firms to cater to the needs of carriers by letting them view the claim progress over the web. For more information on how PowerClaim Net Services can work for you, visit our information page.

Finalization of the Net Services add-in is set for the end of May, when we will release the final version of PowerClaim XML 17. When it is released, we will notify users with a special edition newsletter.

Current customers may download the new version by visiting the Release 17 download page.

 

HRI Customer Survey

Have you taken our customer survey yet? If not, visit the survey site and give us your feedback.

Included in the survey is a place for you to enter new features that you would like to see added in future versions of PowerClaim XML. So get your comments in now!

 

Price Updates

Are your item prices in PowerCLaim XML up-to-date? If you have PowerClaim automatically check for price updates when starting, you should have the latest cost information already loaded.

To ensure you have the latest prices, click on the Tools menu in PowerClaim XML and then click on "Check for Cost Database Updates."

Recently updated prices include: "Add for steep roof" charges, hourly rates for trades (Residential and Commercial), Insurance Repair updates, and New Commercial and Residential updates.

 

Tip of the Month: Advanced Payment
 
Sources of Value
 
St. Louis Training

The fourth PowerClaim XML training class of 2007 will be held in St. Louis, MO on Wednesday, June 20th. The class will run from 9:00am to 4:00pm with a one-hour break for lunch. Register before June 1, 2007 and save $50.00 off the registration fee, for a total cost of $149.00.

Slots are still available for the Cincinnati class on Wednesday, May 23rd. Registration is first-come, first-serve.

For more information on these classes or to sign up, visit our training page.

 

 
Employee Spotlight: Devona O'Brien

Devona O'Brien has been with Hawkins Research, Inc. since June of 2006, and is a Customer Support Representative.

She has a Bachelor of Arts in English from Murray State University. With her skills in English, Devona has been instrumental in the development and revision of PowerClaim manuals, along withvarious other publications.

If you've ever received something from PowerClaim in the mail, it has gone through the hands of Devona. She is in charge of making sure all mailings are shipped out in a timely manner, and does a great job doing so.

"Devona is a hard worker who has become an asset to HRI," said Jennifer Boyken, Customer Support Manager. "Whether it's helping customers, working on our documentation, or lending a hand where needed, she is always there. The bonus, she always does it with a smile."

Outside of work, Devona's interests include the outdoors, sports and her dogs. She also enjoys studying reptiles and amphibians, and is a fan of the New England Patriots.

 

 

 

 

 


NOTE: This is currently available in PowerClaim XML release 17.

Enter an amount to reflect an advanced payment made toward the claim. From the Estimates screen, click on the "Estimate Settings" button and enter the payment information.

The payment will be shown on the Statement of Loss, the Short From and optionally on the Complete Estimate. To disable/enable the Advanced Payment on the Complete Estimate, click the Reports button. Under the "Reports Settings" tab, click the checkbox "Include Advanced Payment."

 

E-mail: powernews@powerclaim.com
Telephone: (800)-736-1246
Visit us on the Web at: http://www.powerclaim.com