PowerClaim® Customer Newsletter
September 2006

Hawkins Research is now offering a preview of the upcoming 16C version of PowerClaim XML. Many of our customers have been anxiously awaiting this release which contains many new features and improvements. Some of these new additions were added as a result of customer requests.

While 16C is still in a testing stage, HRI understands that some customers will want to take advantage of this opportunity to see it briefly before it is released. These prescheduled "previews" will take place using Microsoft Live Meeting with our Training Coordinator.

If you are interested in taking part in one of these preview sessions, please visit our website.

Tip of the Month: Diagram Text

Adding text improves the overall professional look of your diagrams. For those of you just beginning to use the diagramming section, or if you need a refresher, follow the steps below:

To Add Text:

  1. Click on the "ABC" tool located to the left of the screen.
  2. Place your mouse over the area you wish to place your text, and click your left mouse button one time.
  3. A box titled "Format Text" will appear. Type in the text box, and click "OK".
  4. To change the font, size, or color of the text, click on the "Font" button.

To Move Text:

  1. Click on the arrow tool located to the left of the screen.
  2. Click and hold down your left mouse button on the text to move it to a different location.

To Edit Text:

  1. Click on the arrow tool located to the left of the screen.
  2. Double left click on the text to edit.
Customer Satisfaction Survey

Hawkins Research has always worked very hard to listen to every single customer request that is given. It is these customer feature requests and other suggestions that have made PowerClaim what it is today.

As a result of this philosophy, we have now developed a general customer satisfaction survey for our customers. In this survey you have the chance to answer questions and make comments about our products, customer support, training, and overall satisfaction with our services.

The feedback that we receive from you will help us become a better company so that we can better serve you. Please take a moment to participate in this survey.

Take the Survey!

 
Sources of Value
PowerClaim XML 16C Beta
 
Online Payment!
You can now pay for PowerClaim online using your credit card! Log on to www.powerclaim.com and click on "Online Payment" to get started. After completing this process, you will be able to generate a site key to update your days.
 
Employee Spotlight: Jennifer Boyken

Jennifer Boyken is originally from Kentucky, but for seventeen years she lived and worked in Huntsville, Alabama. After working in the medical field for many years, she decided she needed a career change. Always being proficient with computer technology, it was an easy choice to move to the growing field of website development.

In 2005, she made the move back to her home state of Kentucky. In October of that year, she started work with Hawkins Research as a Customer Support representative. While working to serve PowerClaim customers, she is also hard at work on the company website and monthly newsletter.

Besides her strong work ethic, she believes in having fun at work. She frowns rarely and laughs often. Always a person her peers can rely on for support, Jennifer has become a valuable asset to everyone at Hawkins Research.

 

 

 

 

E-mail: powernews@powerclaim.com
Telephone: (800)-736-1246
Visit us on the Web at: http://www.powerclaim.com