Web-based Training Sessions

Every Tuesday at 10:00am CST and Thursday at 2:00pm CST, join members of the PowerClaim support staff for free real-time online training. Whether you are just getting started, or are a seasoned PowerClaim Pro, these sessions are for you.

During one of our online training sessions, you will be able to see PowerClaim in action, ask questions on our toll-free voice conferencing, and even take control of PowerClaim to demonstrate your questions!

The session is conducted using Microsoft Live Meeting. We provide you with the information on how to access the meeting, and a toll-free number to call for voice conferencing.

We offer overview and detailed sessions, to better suit your needs.

Session 1: Overview
Session 2: Detailed
Description:
Get a quick rundown of the basics of PowerClaim XML, including a start-to-finish demo of how to set up a claim.
Dive deeper into the more advanced features of PowerClaim.
When:
Every Tuesday at 10:00 am CST
Every Thursday at 2:00 pm CST
Cost:
Free
Free
Topics Covered:
  • Settings
  • Complete claim setup from start to finish
  • Time saving tips for quick claim creating
  • Report generating
  • Cost Database Editor
  • Photos, adding and editing
  • Diagramming
  • Tracking events using the Diary and Activity Log
  • Generating invoices
  • Open Q & A to ask questions about any aspect of PowerClaim XML
Registration Deadline:
2 Hours before start of session
2 Hours before start of session
Login Time:
No later than 10 minutes before start time
No later than 10 minutes before start time
Prerequisite:
None

Completion of:

  • Session 1 or
  • An Over-the-phone walk-through or
  • PowerClaim experience in the topics covered in Session 1
Sign-up:

 

Frequently Asked Questions:

How do I log into the training?
You will be sent an email approximately 2 hours before the start of the training. It will include detailed information regarding logging in. If you have not received the email by 1 hour before the start of the training, please check your junk and/or spam mail folders. If you still do not have the email, call 1-800-736-1246 and request it be sent again.

Do I need to have PowerClaim authorized on my computer?
Do I need to have PowerClaim running on my computer?
Not at all! You can attend the training even if PowerClaim is not yet installed on your system. The copy of PowerClaim you will be seeing comes from within our offices.

Help! What do I do with this login email?
Look for a link that says "Click here to join Live Meeting" and click on it. If that doesn't work, go to https://www.livemeeting.com/cc/powerclaim_training/join and then look back to your email and find the "Meeting ID" and "Meeting Key," and enter them in on the web site to join.

Do I need anything on my computer to join the training?
There are two ways to participate, one involves a small download from Microsoft and the other is through your web browser. We recommend downloading the Live Meeting client from Microsoft (You will be prompted to do so when signing in to the training, which is why we ask you log in no later than 10 minutes before the start of the meeting).

How do I listen to the audio during the training?
You will need to call the toll-free audio conference line provided in the login email. When you call you will need to enter the participant code also provided.

What if something comes up and I'm not able to attend the meeting?
We understand that in this industry, things can come up very quickly. If you are unable to attend a training that you've signed up for, please email us or call and let us know you will not be attending.

Neither of those times work for me, can I still get training?
Yes, you can! Either call our Sales Department at 1-800-736-1246 ext. 3 or email our Sales Department and ask about other times for training.

Can this be used to train my whole branch / company at once?
Yes, it can. If you are the manager of a group of employees and wish to train them in PowerClaim XML all at once, we can set up a separate training session just for you. Other than PowerClaim staff, only you and your employees will be in attendance. Please call or email our Sales Department (Sales@powerclaim.com, 1-800-736-1246 ext. 3) to get set up.

If you have been directed here by a PowerClaim employee, click here to access the Live Meeting sign-in page.